Steps to follow:

a)  When an alert message is displayed when logging in to the system, follow the instructions. It is imperative to report to the appropriate department to update your administrative file.

b)  Do I still have access to my mios?

You always have access to your mios no matter what blocks your other Omnivox modules.

c) I've lost my password.

Click on the "Forgot your password?" tab and follow the instructions on the screen. If the problem persists, contact your student coordinator.

d) I do not really understand how Omnivox works.

Do you know that a user guide exists for this purpose? You can find it on the Omnivox Support section.

You will find a calendar for the semester in the following two places: on your Omnivox home page (under the Events Calendar section) and in the student guide that you can download here: https://collegelasalle.omnivox.ca/intr/stuinfo/

-  Exam weeks are predefined and indicated in the student's schedule.

-  An information message on how to access your personalized schedule will be posted in the News and Messages section of your Omnivox home page when it becomes available.

The date of reception varies depending on the program. However, count approximately 3 months after the end of your courses for the issuance of the document. You will receive a mio when it is ready.

You must submit the request to the student coordinator of your program (by mio or in person). Consult the section "Who are my contacts?" to find the right person.

-  For any requests to add or remove courses, please contact the administrative technician for your program (by mio or in person). See the section "Who are my contacts?" to find the right person.

-  The addition of courses is possible until the day before the start of the semester.

-  The removal of courses is possible until the deadline for dropping a course without failure notation. You will find the department calendar in the Student Guide (https://collegelasalle.omnivox.ca/intr/stuinfo/)

Schedules are available approximately 2 weeks before classes start.

A message on the Omnivox home page will be displayed to inform students.

-  If you have failed less than half of your courses, please contact the student coordinator of your department (by mio or in person). They will be able to explain the impact on your progression and your options.

-  If you have failed 50% or more of the courses (technical refusal case), please contact the student coordinator of your department (by mio or in person) in order to review your progress, explain the impact of your failures and sign a success contract for the continuation of your studies.

- If it is the first semester in the program, first contact the Admissions Department. They will be able to assist you and if needed, refer you to the student coordinator of your department.

- From semester 2 onwards, contact the student coordinator of your department (by mio or in person). The steps to follow and the impacts of this change will be explained to you at that time.

-  You always have access to your progression chart via Omnivox, in the Progression Chart section. It is very important to consult it every semester to track your progress and to understand the prerequisite courses. 

-  If you have more specific questions, you can contact the student coordinator for your department.

Language courses are included in DEC programs as it is a ministerial requirement for graduation. They are particularly important in order to prepare for the Uniform French Exam or the English Exit Exam. Please note that failing the exam will prevent you from obtaining your DEC diploma. This is why it is important to follow and pass the sequence of language courses planned by the College, which is different for each student and depends on the result of your placement test.

Many services are available to our students, such as success centers, Career Services and so much more. 

You can find more information in our page Student Resources.

-  It is possible to request a grade revision. You can complete your Omnivox online application form in the My Forms section. The grade revision may be requested at the latest on the Friday preceding the beginning of the next semester.

-  Please note that administrative fees will be charged. In the case where the grade revision is accepted, you will be able to make a refund request.

-  First, check with your teacher whether you can re-write the exam by providing valid medical proof of your absence.

-  Upon the teacher’s recommendation, contact your program’s student coordinator (by mio only) with your supporting documents in order to obtain a retake authorization.

-  In the case of general education courses already successfully completed in Quebec, these will be added automatically to your file.

-  For any other course, it is possible to request an equivalency. You can complete the application form available on Omnivox (in the Documents & Messages section) and send the required administrative documents to secretaire@collegelasalle.com. 

-  We strongly advise you to start your process at least three months before the expiry date of your documents.

-  You must apply for an official transcript and a detailed attestation letter directly on Omnivox in the "Documents request" section. You must apply for an official transcript and a detailed attestation letter directly on Omnivox in the "Documents request" section. After submitting the request, the documents will be sent to you via MIO within 2 business days.

-  Afterwards, you will be able to proceed with your request with the appropriate government authorities.

a) Ministry of Immigration, Diversity and Inclusion of Quebec: https://www.quebec.ca/en/education/study-quebec

b) Department of Immigration, Refugees and Citizenship Canada: https://www.canada.ca/en/immigration-refugees-citizenship.html

Refer to the administrative technician of your department for all the steps and deadlines.

-  Contact your department’s student coordinator (by mio or in person) in order to submit the required supporting documents. They will then update your file and make any applicable modification.

-  Attention: For any request, only the original documents will be accepted.

For any cancellation, please contact your department’s student coordinator (by mio or in person) to discuss the terms and conditions and impacts of your decision.

-  The first step is to notify your teachers of the situation to justify your absences. Note that a justification for absences does not remove these hours of absence from your file.

-  During an extended absence period due to medical reasons, you must notify the student coordinator of your department who will indicate the steps to follow depending on the situation.

-  Depending on the details of the information you need, two letters of attestation of registration can be issued:

1) Attestation Letter (simple format, $10) : This letter is mainly used as proof you are attending and registered in the current semester. You will find the form in the Omnivox Document Request section.

2) Attestation Letter (detailed format, $50): This letter is mainly used for study permit and CAQ applications. All the detailed administrative and academic information from the student's file is indicated there. You will find the form in the Omnivox ‘’Documents Request” section.

-  Your official transcript, with the Registrar’s signature and stamped with the College seal, is available to request. You can find the form on Omnivox in the Document Request section.

-  In the case of the report card or the Attestation of Collegial Studies, you can request a reprint by completing the online form in the "Documents request" section of your Omnivox home page. Reprinting fees will apply.

-  For a request regarding a diploma issued by the Ministry, you must apply for a duplicate on their website. http://www.education.gouv.qc.ca/en/references/obtain-an-achievement-record-or-a-diploma/

You must go to the reception of the Documentation center located on the 4th floor of the building.

You can change your personal details (address/email/phone) in Omnivox. New information will automatically be added to your administrative file.

You will first have to contact the student coordinator of your department to present your situation and share the reasons for your dissatisfaction. They will assist you with any specific issue.

For any financial questions related to your file, you can contact the following email address: ServicesFinEtudiants@collegelasalle.com or by MIO (Financial services for students). They will be able to assist you and redirect you to the right services, if necessary. 

The government places at your disposition a student loans and bursaries program. For more details, please visit our Loans and bursaries page.

LaSalle College offers financing through our partner at iFinance. iFinance is a Canadian company renowned for its fast and flexible financing solutions. Thanks to this partnership, our students can now benefit from simplified, instant, and affordable monthly payment plans to better manage their tuition fees.

You can also meet with our financial advisors who are able to assist you throughout your loan application. They are also qualified to provide financial guidance during your studies.

Please note: For international students, financial aid is limited. Most bursaries are reserved for permanent residents or Canadian citizens studying full time. Consult the Financial assistance for international students page on the government of Québec website or meet one of our advisors.

The Canadian government has provided a reference page : Money and finances.

Yes. The dates that payments must be received are in your contract.

If a special situation prevents you from making a payment, you may request a payment plan. You can make this request by sending us an email or by meeting us at our administrative offices, on the 2nd floor. Please allow 10 business days to receive a reply to your request.

Payment plans are reserved for special cases due to extraordinary situations. Therefore, students may use a payment plan only once while enrolled at the college. Please note that students may not use a payment plan during their first term.

You can pay online.

Unfortunately, it is not possible to make payments in person. No staff member will be able to process the transaction on campus.

Please also note that we no longer accept cheques or cash.

Bills are issued five days before the payment date on your contract. To pay by Omnivox, the bill needs to be issued in order to see the balance to be paid. However, you may pay online at any time here.

Depending on your chosen payment method, it takes two to ten business days for the payment to be applied to your account. If after ten days the problem is not resolved, please contact us through MIO - Student Financial Services.

Depending on your program, you may have to sign several contracts, which we call “re-enrollment.”

The fees cover only the academic terms shown on your contract. When you sign a new contract (re-enroll), you must pay your registration fees and related fees again.

Please note that tuition increases annually according to MEES guidelines; these increases are normally between 3% and 6% per year.

The first payments are higher because they include fees that relate to the entire term of the contract.

This is an optional, tax-deductible contribution. Since these fees are in the contract, you must let us know if you do not want to contribute. You must submit a request via MIO - Student Financial Services before the due date. All other fees must be paid before this date. Please allow five business days for the adjustment to appear on your statement.

You can reach us by MIO (Student Financial Services),by email, by making an appointment or by simply meeting us at our administrative offices, on the 7th floor. 

Our team is available from Monday to Friday, from 8:30 AM to 5:00 PM (EST).

Canadian and international students are required to be insured.

Please refer to the documents on Omnivox - Documents & Messages.

Your insurance card will be emailed to you (at your personal address). Don’t forget to check your email inbox. If there is any problem, contact us through MIO - Student Financial Services. Please allow five business days for processing.

If you start your studies in the fall term, your coverage will start in mid-August and last for one year. If you start your studies in the winter term, your coverage will start in mid-January and last for one year.

Yes. You must send us proof of insurance by email before the due date shown on your contract; otherwise, you will be automatically covered by the insurance offered by LaSalle College and you must pay the costs. Please note that your private insurance must have equivalent coverage in order to be approved.

If you are registered for a foreign student health insurance plan through a social security agreement, it is not required. However, please note that many costs, such as medication, are not covered by RAMQ.

To withdraw from a term (canceling the educational services contract), you must communicate this in writing to your student coordinator or your admissions counselor to let him or her know that you wish to withdraw and the reason for your withdrawal. This date will be considered the official date of your withdrawal request.

According to the Ministère de l'Éducation rules, LaSalle College must charge a departure fee and penalties when one terminates or cancels one’s educational services contract. This applies to all departures or withdrawals that take place before the end of the first term indicated on the contract.

The typical processing time for a departure/withdrawal request is ten business days, except at the start of a term, due to a higher volume of requests. If you are due a reimbursement, please allow additional time for reimbursement.

At the college level, any student who is eligible to study in Québec can study in an English AEC or DEC program.

However, English colleges and CEGEPs have been limited in the number of spots they can offer and must give priority to students with a certificate of eligibility to receive instruction in English (COE) as of the winter 2024 semester. 

This document allows a student to receive instruction in English.

There are several factors that determine who is eligible to receive a certificate of eligibility to receive instruction in English (COE). Among other things, a student may obtain a certificate if he or she, or a member of his or her immediate family, received most of his or her elementary or secondary education in English in Canada.

International students are not normally eligible, but there are exceptions.

For more information, visit the ministère de l’Éducation website.

If you are eligible, the ministère de l’Éducation will provide your COE to LaSalle College and it will automatically appear in your student file.

Note that only preschool, elementary or secondary students who are eligible for English-language instruction and who do not have a certificate of eligibility for English-language instruction, for example a student who studied in French at the elementary and secondary levels, must take steps before completing Secondary V. For others, the declaration of eligibility automatically appears in the student's file.

As the largest combined French and English college in North America, LaSalle College has all the expertise and bilingual environment necessary to support your success. Our teachers have been supporting and mentoring students whose first language is not French for over 60 years.

LaSalle College has support centers practicing and improving French:

• LCI Language School
• CAF (French Assistance Centre)
• FLASH (French as a Second Language – Anglophone)
• Student Success Workshops
• The Homework Club

The College is actively working to adapt its services, measures and extracurricular activities to support its students in the required learning in French.

International students may study in an English-language AEC or DEC program.

The graduation requirements mentioned above for students who do not hold a COE apply.

Yes! To simplify our students’ interactions in their daily college activities, any LaSalle College student can request a chosen name.

This name will be prioritized in all College communications and interactions as well as in unofficial documents, while the legal first name will be used in official documents and government procedures.

For more information on this topic and to open a chosen first name application, our students must refer to the page Inclusivity.

Yes, if the gender designation requested is the same as the gender designation indicated in the student’s official documents, such as a birth certificate or vital statistics document.

As is the case in any government document, the student can choose from the following three genders: “Male,” “Female” and “Non-binary.”

For more information on this topic and to open a change of gender designation application, our students must refer to the page Inclusivity.

All students at LaSalle College must attend classes with their own laptops, meeting the required specifications determined for their program of study.

This modernized approach aims to optimize your educational experience while contributing to a more sustainable environment. Step into a modern, sustainable era tailored to your unique educational journey!

More information on our page Technological Requirements.

For all details, please consult our page Technological Requirements by Program.

At LaSalle College, we're revolutionizing your learning experience with AppsAnywhere! This platform gives you 24/7 access to the College's essential software through a cloud-based application bank, no matter where you are. With partnerships with tech giants like Amazon, your device can handle powerful software, ensuring optimal performance.

You'll save money because the College covers the software licenses, and our upgraded network ensures a smooth connection. Additionally, by reducing the need for extra hardware, we're cutting down on electronic waste.

You can log in by clicking on this link: https://appsanywhere.lcieducation.com/login

Once on the homepage, sign in using your lcieducation.net email as your username and your password to access the Microsoft suite.

For more information, please consult this page and this video.