Hotel Management Technique
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About the Program
Acquire key success skills, such as top-tier service and hospitality standards, and local and global context proficiency through LaSalle College Montréal's Hotel Management Technique program (ACS) industry-experienced faculty.
A unique program in Québec, leading to exciting opportunities in Canada and abroad. Practical training, including paid workplace learning and hands-on experiences, ensures versatility and industry connections.
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Learning Outcomes
- Develop practical skills in hotel operations management.
- Acquire knowledge of hospitality industry trends to deliver exceptional guest experiences.
- Enhance leadership and teamwork abilities to effectively manage and motivate hotel staff.
- Gain proficiency in hotel revenue management, financial analysis, and budgeting.
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Profile
Successful Hotel Managers have a unique combination of skills, including:
Leadership
Manage hotel staff, delegate tasks, and inspire a culture of excellence in customer service.Interpersonal Skills
Build positive relationships with guests, handle complaints, and foster guest loyalty.Problem Solving
Address guest concerns, resolve issues, and ensure an enjoyable stay.Flexibility
Adapt quickly to changing situations and demands in the fast-paced hospitality industry.
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Career Prospects
According to Job Bank, projections for Hotel Manager employment show increased growth and many new positions created.
According to LinkedIn, hotels provide stable jobs with opportunities for growth and employee perks. Demand for skilled hospitality workers remains high globally, offering diverse career opportunities in cities with abundant hotels.
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Career Fields
- Supervisors of Hospitality Services,
- Banquet and Conference Services Coordinator,
- Marketing, Human Resources, and Hotel Operations Coordinator.
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Diploma & Accreditation
This Attestation of College Studies (ACS) is approved by the ministère de l'Enseignement supérieur of Québec and is internationally recognized.
ACS programs are part of continuing education and destined primarily for adults seeking to add value to their skill set or reorient their career.
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Required Materials
A laptop computer is mandatory for study in this program. This laptop must be equipped with the Windows operating system to work with all software.
Mentors may request other standard or student-licensed software mandatory for their courses to be installed.
It has been determined that a Windows PC is required for your program. If you plan to use a Mac, you may need to configure your Mac laptop to run software on Windows.
Minimum Requirements :
- Intel Core i5 processor or equivalent
- 8 GB of RAM or more
- 512 GB or larger SSD (Solid State Drive)
- Windows 11 (Home, Education, or Pro versions).
Recommended Requirements
- Intel Core i7 processor or equivalent
- 12 GB of RAM or more
- 512 GB or larger SSD (Solid State Drive)
- Windows 11 (Home, Education, or Pro versions).
We recommend purchasing an external numeric keyboard if your laptop does not already have one.
Required software: Microsoft 365 for Windows or Mac (Word, PowerPoint, Excel).
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Admissions Criteria
Exceptions to these admission criteria may be applied.
Every application is reviewed by the College.
To be eligible for acceptance into an ACS program, applicants are generally required to meet one of the following criteria:
Have interrupted their full-time studies for at least two (2) consecutive semesters or one (1) full school year; or
Have followed post-secondary studies for a period of at least one (1) year; or
Have a Secondary School Diploma (DES) or a Diploma of Vocational Studies (DVS), and the program allows them to receive a technical training that is not available in a DCS program; or
Have an equivalent education or an instruction deemed sufficient and meet the admission criteria set for college studies.
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Academic Dates
LaSalle College has three annual start dates: fall, winter, and summer.
We accept applications at any time. Registration is open year-round.
Processing time:
- Canadian applicants: up to two weeks,
- International applicants: up to six months.
Submit your application as soon as possible to ensure a spot in your desired semester.
Note that applications are not processed until all required, validated documents and admission fees are received.
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List of Courses
ACS programs are based on DCS program curricula, but do not have general education courses like French, English, or Philosophy.
Concentration Courses
- Profession and organisation in the tourism, hotel and restaurant industry (90 h)
- Customer oriented approach in the tourism, hotel and restaurant industry (60 h)
- IT: research methodology and information sources in the tourism, hotel and restaurant industry (45 h)
- Health and safety in the workplace (45 h)
- Culinary culture and trends (60 h)
- Front desk techniques (90 h)
- Principles of communication marketing in the tourism, hotel and restaurant industry (60 h)
- Tourism, hotel and restaurant industry accounting (60 h)
- Food and beverage service I (75 h)
- Wine stewarding (45 h)
- Housekeeping techniques (45 h)
- Human ressources in the tourism, hotel and restaurant industry (75 h)
- Sales Techniques in the Tourism, Hotel and Restaurant Industry (60 h)
- Bar operation techniques (45 h)
- Management Software - Restaurant (60 h)
- Food and beverage service II (90 h)
- Front desk supervision (60 h)
- Food & beverage supervision (60 h)
- Supply management (60 h)
- Night audit (60 h)
- Sales and promotion management (45 h)
- Management strategies (60 h)
- Community management - second language (60 h)
- Hotel and food service law (45 h)
- Control of Restaurant Operations (75 h)
- Revenue management (60 h)
- Banquet and convention management (60 h)
- Final project (135 h)
- Internship (240 h)
- Design and Technical Maintenance (60 h)
- Front desk management (45 h)
- Housekeeping management (60 h)
* The College reserves the right to substitute some courses.
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Tuition & Aid
LaSalle College programs qualify for the Loans and Bursaries Programs offered by the ministère de l'Enseignement supérieur du Québec, and for several other types of loans and bursaries.
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