Program Details

Hotel Lodging Management

Attestation of College Studies (ACS)
Restaurant Staff Collaboration

About the Program

Are you interested in becoming familiar with the hotel industry or already working in the industry but wanting to advance in your career? LaSalle College Montréal's Hotel Lodging Management program (ACS) is designed for you.

Develop various hotel management skills, in courses emphasizing real-life situations, case studies, concrete simulations, and on-site work experience.

Learning Outcomes

  • Develop practical skills in hotel operation management.
  • Acquire knowledge of hospitality industry trends to deliver exceptional guest experiences.
  • Enhance leadership and teamwork abilities to effectively manage and motivate hotel staff.
  • Gain proficiency in hotel revenue management, financial analysis, and budgeting.

Profile

Successful Hotel Lodging Managers have a unique combination of skills, including:

  • Leadership

    Effectively manage hotel staff, delegate tasks, and inspire a culture of excellence in customer service.
  • Interpersonal Abilities

    Build positive relationships with guests, handle complaints, and foster guest loyalty.
  • Problem Solving

    Address guest concerns, resolve issues, and ensure an enjoyable stay.
  • Flexibility

    Adapt quickly to changing situations and demands in the fast-paced hospitality industry.

Career Prospects

According to Job Bank, projections for Hotel Lodging Manager employment show increased growth and many new positions created.

Lodging service managers have excellent employment prospects due to the anticipated growth in lodging and healthcare, driven by tourism, the development of small hotel establishments, and the aging population.

Career Fields

  • Reservations Department, Reception and Maintenance Supervisor,
  • Director of Reservations,
  • Night Auditor,
  • Head of Reception,
  • Marketing Manager,
  • Event, Meeting and Sales Coordinator.

Diploma & Accreditation

This Attestation of College Studies (ACS) is approved by the ministère de l'Enseignement supérieur of Québec and is internationally recognized.

ACS programs are part of continuing education and destined primarily for adults seeking to add value to their skill set or reorient their career.

Required Materials

A laptop computer is highly recommended for study in this program.

Mentors may request other standard or student-licensed software mandatory for their courses to be installed.

The following features are required for PCs or Macs:

  • Processor: Intel I5 minimum,
  • Memory: 8 GB recommended,
  • Hard drive: 500 GB minimum,
  • Screen: 14 inches minimum,
  • Connectivity: Wi-Fi and LAN,
  • Ports: Minimum of one USB 3.0 port.

We recommend purchasing an external numeric keyboard if your laptop does not already have one.

Required software: Microsoft 365 for Windows or Mac (Word, PowerPoint, Excel).

Hotel Reception Interaction

Admissions Criteria

Exceptions to these admission criteria may be applied.

Every application is reviewed by the College.

To be eligible for acceptance into an ACS program, applicants are generally required to meet one of the following criteria:

  • Have interrupted their full-time studies for at least two (2) consecutive semesters or one (1) full school year; or

  • Have followed post-secondary studies for a period of at least one (1) year; or

  • Have a Secondary School Diploma (DES) or a Diploma of Vocational Studies (DVS), and the program allows them to receive a technical training that is not available in a DCS program; or

  • Have an equivalent education or an instruction deemed sufficient and meet the admission criteria set for college studies.

Academic Dates

LaSalle College has three annual start dates: fall, winter, and summer.

We accept applications at any time. Registration is open year-round.

Processing time:

  • Canadian applicants: up to two weeks,
  • International applicants: up to six months.

Submit your application as soon as possible to ensure a spot in your desired semester.

Note that applications are not processed until all required, validated documents and admission fees are received.

    List of Courses

    ACS programs are based on DCS program curricula, but do not have general education courses like French, English, or Philosophy.


    Concentration Courses

    • Lodging management (60 h)
    • Sales and promotion management (45 h)
    • Housekeeping supervision (45 h)
    • Convention and banquet management (45 h)
    • Lodging- reservations and reception (75 h)
    • Software- Night verification (60 h)
    • Supervision - Operations management (75 h)
    • Sales techniques in hotel business (45 h)
    • Hotel labor management (60 h)
    • Human Resources management and supervision (60 h)
    • Hotel marketing (75 h)
    • Lodging 2 (60 h)
    • Hotel accounting (60 h)

    * The College reserves the right to substitute some courses.

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